3.0 based on 5 reviews
Stayed here for 1 night, this week. I'm in a wheelchair. Staff put down a easy transportable ramp to bridge the stairs for breakfast. Only disappointing thing was that breakfast wasn't as hot as it could be. The Alfred Hospital super close and easy to get to. Found the hotel easy to get around. The staff were so friendly and helpful. Lovely and clean. Bed was wonderful! Beautiful view first thing in the morning of a hot air balloon rising with the sun, over the park. Love the big windows. We'll happily be back again. :-)
Held an event. The event staff member was good. There was a lack of clarity with general staff in regard to parking and Wi-Fi that I had been offered so still feel I need to keep an eye any additional charges. Room wad good. Setup was done and reasonable easy to adjust for needs.
What a terrible experience. We had to ask for another room as the first one we got smelled so badly of damp and mould. The next room was slightly better. The TV didn't work properly although that was due to it being unplugged from the back. The shower was terrible, hot and cold alternating burning and freezing no middle ground. Good location but wouldn't stay there again.
The hotel is a bit old but very functional. The staff is kind and helpful and the parking (secured and with a roof) isn’t very expensive (13 AUD per day). If there is noise in the corridor you can hear it quite much in the room but when I stayed there the hotel was mostly empty, so not much noise. Very good value for money.
Lovely location and easy access to public transport. The hotel would have great views of Albert Park lake if you get given the front rooms. The first time I stayed we got a lovely view room, so we chose to stay again on our next trip to Melbourne but on this occasion didn't get the nice view room. Rates are reasonably priced but the standard rooms are small. The hotel foyer is lovely but the rest of the hotel is aging and if it wasn't for the numerous fragrance auto dispensers, the corridors would have a musty smell. Friendly and helpful hotel staff though.
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