4.0 based on 5 reviews
Easy to use website, great lollies and service. One of the glass jars I ordered was broken by the courier and Candy Bar Sydney sent a replacement after I emailed through some photos. The second arrived intact and my candy buffet looked and tasted amazing! My family and frineds loved it too!
Very unprofessional & terrible communication. Product was listed as 'in stock' online and after purchasing, it was not in stock so I emailed them about the estimated arrival time but did not receive any response/products for 3 weeks. After a fourth email, they told me they would express post when it arrived in that weekly order. After a week of not receiving anything since that email, I emailed again to which they said the product did not arrive in the order and they can order it in to their store if I want it... they were not apologetic and still hadn't ordered my products after 3 weeks but had taken the money. Waiting for a refund and did not even receive an apology. Waste of time. Also in response to the owner - I definitely did purchase from your business, I have multiple emails from your business email address about my order and the invoice has your logo on it #IN000009....
I needed my delivery the same day and Candy Bar Sydney delivered!! I placed it last minute and it was delivered 3 hours later, thank you so much! The chocolates tasted great and were a hit at our event. We will definitely be using you again :)
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